Privacy Policy

Effective Date: 28/05/2025

At Zae Group, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services.

          1. Information We Collect

          We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details when you fill out forms or contact us.
   
• Technical Data: IP address, browser type, and pages visited, collected through cookies and analytics tools.
   
• Service Information: Details about your devices, systems, and services you engage us to provide.
   

         2. How We Use Your Information We use your information to:

• Provide and improve our IT services
   
• Respond to enquiries and support requests
   
• Process payments and issue invoices
   
• Send updates, service notifications, and occasional marketing (with your consent)
   
• Comply with legal obligations
   

          3. Sharing Your Information

          We do not sell your information. We may share it with:

• Trusted third-party providers (e.g. email or payment systems) who help us run our business
   
• Government or legal authorities when required by law

          All third parties we work with are required to keep your data confidential.

          4. Data Security

          We take data protection seriously. Your personal information is stored securely, and we 

           use appropriate safeguards to prevent unauthorised access, alteration, or disclosure.

          5. Cookies

          Our website uses cookies to enhance your browsing experience. You can choose to 

          disable cookies via your browser settings, though this may affect some site functionality.

          6. Your Rights

          You have the right to:

• Access the personal data we hold about you
   
• Request correction or deletion of your information
   
• Withdraw consent to marketing communications at any time
  To exercise these rights, please contact us at help@zaegroup.com.au.

          7. Changes to This Policy

           We may update this policy occasionally. Changes will be posted on this page with

            an updated effective date.

          8. Contact Us

           If you have questions or concerns about this Privacy Policy or how your data is 

           handled, please contact:

Zae Group
Email: help@zaegroup.com.au