IT Remote/Onsite Support
How We Support You Remotely and Onsite
At Zae Group, we provide fast, flexible IT support for both homes and businesses — with remote support available Australia-wide, and onsite visits offered within a local travel range.
Whether you’re dealing with software issues, hardware faults, or network glitches, our remote tools let us troubleshoot and resolve problems quickly and securely from wherever you are. It’s ideal for fast fixes and urgent tech support.
For clients located within our service area (typically up to 1–2 hours by car), we also offer onsite support. This includes hands-on assistance with device setups, hardware installations, local network issues, or general tech troubleshooting that requires a physical presence.
If you're not sure whether you're in our onsite range, feel free to contact us — we’re happy to discuss your location and find the best support option for you.
